Patient Billing Services

The Billing Process

As deductibles, co-pays and health insurance can be confusing at times, Penn Highlands will explain out-of-pocket responsibilities for services before you have a procedure done, and staff will also explain what co-pays are expected, too.

This means that when you come in for appointments, co-pays will be clarified and expected at the check-in windows at provider offices, the emergency departments, outpatient surgery areas and x-ray or imaging departments. This saves a lot of time and resources for you and PHH for what can be handled conveniently on site.

Also, someone from PHH will talk to you about paying for treatments or services. This will be done before a scheduled procedure and will allow you to have a plan in place to know what the cost is and what is expected.

Many times an insurance company will send a letter about what is and isn’t covered - but it comes after the appointment. This will be the same type of information we can provide for you from our Business Offices.

PHH wants healthcare costs to be transparent. By helping everyone understand the costs they are incurring, in the end, no one is surprised.

Of course, emergency situations and procedures are something totally different. And of course, Penn Highlands has the ability to bill and take payments in that environment.

We will mail you a bill listing your unpaid balances. The bill lists the date and place you received care, payments received and your balance due. If you have any changes to your address, employer, insurance and/or dependent status, please contact us.

We accept Visa, Discover, MasterCard and American Express payments online, by phone and by mail. You may also mail us a check.

Online Patient Responsibility Estimator

Need a Price Estimate for a Procedure, Test or Surgery? We Can Help.
We can help you calculate your covered and non-covered expense.

To further increase price transparency, CMS (Centers for Medicare and Medicaid Services) requires hospitals to make public standard charges for the most common services a hospital provides. One way hospitals are permitted to enact this mandate is to make available an online resource that will provide patients the ability to create their own estimate.

The “Online Patient Responsibility Estimator” button below will take you to this resource.

Online Patient Estimator Tool

To use the Online Patient Responsibility Estimator, you will need to know :

• The name of the patient's procedure or service
• Patient's name and date of birth
• Patient’s insurance policy information (if applicable)

These three pieces of information will provide the most accurate patient estimate; however this resource should be considered an additional tool to the financial counselor process outlined above.

Pay By Phone

Simply call during our business hours - 8:00 AM - 4:00 PM

Penn Highlands Brookville Business Office
814-849-1438

Penn Highlands Connellsville Business Office
724-628-1500

Penn Highlands Clearfield, A Campus of Penn Highlands DuBois Business Office
814-768-2484

Penn Highlands DuBois Business Office
814-375-4200

Penn Highlands Elk Business Office
814-788-8246

Penn Highlands Huntingdon Business Office
814-643-8495

Penn Highlands Mon Valley Business Office
866-294-4677

Penn Highlands Tyrone Business Office
814-682-1840 or 814-684-1255 ext . 7096